InterViews Online Bi-weekly

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Welcome to InterViews Online bi-weekly! InterViews Online is a service provided by Mandrake to assist you in augmenting and developing your own strategies for success in today's modern workplace. "A Point of View" will alternate between delivering an opinion on effective career management, and featuring a selection of articles we have chosen with relevant information. We hope you enjoy the reading material. Comments can be e-mailed to pointofview@mandrake.ca . Sincerely, Stéfan Danis President & CEO Mandrake DO YOU HAVE WHAT IT TAKES TO BE THE BOSS? Moving into a management position may seem appealing from the standpoint of increased income and greater influence over decisions. But to ensure it is the right step in your career requires understanding the challenges, as well as the rewards. This Careerbuilder.com article outlines the major areas and key questions that should be considered to know if you would be a good candidate to join the management ranks. It's important to be a strong communicator who can not only convey the organization's objectives and decisions, but also be able to truly listen to employees and sense their non-verbal messages, as well as hear their verbal ones. In addition, individuals at this level must be able to motivate and inspire staff to develop a positive environment. Another essential component is the ability to recover from setbacks and disappointments and not let circumstances get the best of you. To see if you should make the leap into management, please click on the link below. http://www.careerbuilder.com/wl_ga_0011_betheboss.html SO FEW GOOD BOSSES, SO MANY FRUSTRATED WORKERS In today's new economy, effective management is crucial for employee loyalty and retention. Mentoring, not managing, is what most workers are looking for from their superiors. Unfortunately, many managers don't have proper experience or training. This CareerMag.com article explores the characteristics that can make someone an inadequate boss, the impact of poor management, and some solutions for both employees and companies. To read the full article please click on the link below. http://www.careermag.com/db/cmag_article_cobrand?cid=989 MULTIPLE BOSSES REQUIRE GOOD PLANNING Over the last 20 years, downsizing, mergers, and advances in technology have radically redefined the internal structure and processes of most organizations. For many workers, this has meant they report to more than one manager. This Employment Review Online article discusses the challenges that can be associated with having more than one boss, and how they can be used to an employee's advantage to acquire useful career development skills. Whether it concerns an unrealistic workload or repetitious assignments, when encountering difficulties with multiple bosses, one of the first steps should be to ensure you understand the specific problems and how they are affecting your productivity. Next is to present your case to your managers to resolve the issues. Ensure that your superiors are also communicating with each other, and are aware of the workload each is assigning and its deadlines. If the difficulties are of a personal nature between your managers, remove yourself from the situation until the matter can be resolved. As well, no matter how much you may favour one boss over another, serving each equally is key to developing a professional image within the organization. To read the full article, please click on the link below. http://www.employmentreview.com/2000-12/coverstory/CNcstory.asp We welcome your feedback on these articles. Please e-mail us at pointofview@mandrake.ca . top

A bi-weekly wrap-up of stock activity and major appointments, organized by industry.
COMMUNICATIONS	Courtesy of Mandrake
Appointments
- Andrew Bowins promoted within Maverick Public Relations to Vice President, Director of the New Media Enterprises. - Tim Holman promoted within Veritas Communications to Vice President. - Mary Falbo to the Canadian Outdoor Measurement Bureau as President. - Kimberley Morton to WhiteSpace as Account Director. - Marilou Cruz promoted to Director of Promotion and Communications for Canadian Business, PROFIT and MoneySense magazines (effective March 5). - Rosie Gentile to FCB Direct as Account Director for the CIBC Visa account. - Bill Baker to Publicis in Toronto as Brand Director. - Fiona McBride and Neale Halliday to BBDO Canada as Executive Vice President, head of account management, and Executive Vice President, respectively. - Richard Peter to Ogilvy & Mather as Senior Account Director. - Andrew Robertson to BBDO Worldwide as President and CEO for North America. - Nancy Enderby promoted within Leo Burnett to Associate Head of Broadcast Production. - The Jeffery Group Limited has made several appointments. Charles Harnick to Senior Advisor; Caroline Pinto to Senior Vice President; and Wendy Rinella to Vice President of the firm's WXN (Women's Executive Network) division. - Juhani Eistrat to Vickers & Benson Direct + Interactive as President. - Kevin Pfuhl to Gee, Jeffrey and Partners as Vice President of Brand Planning. - Young and Rubicam North America promotes Howard Breen to Director, Mergers and Acquisitions. - Barbara Jesson to OEB International WORLDCOM as President, International Public Relations/Public Affairs. - Asad Azizi to FCB Direct as Art Director. - Jack Neary promoted within BBDO's Toronto office to President and Chief Creative Officer. - Phil Copithorne to Olgilvy & Mather as Creative Director. - Philip Pietrasiak to Nexient Corporation as Creative Director. - Andy Leung to J. Walter Thompson as Director of Finance.
Stock activity	Courtesy of Mandrake

top Email Us and let us know what you think about our biweekly wrap up of stocks and appointments in the communications industry!

CONSUMER GOODS	Courtesy of Mandrake
Appointments
- Judi Richardson to Krispy Kreme Doughnuts Eastern Canada as Marketing Strategist. - Greg Soucie to McDonald's Restaurants of Canada Ltd. as National Director of Restaurant Development. - Jacques Brunelle to Van Houtte's Coffee Services as Vice President, Canadian Operations.
Stock activity	Courtesy of Mandrake

top Email Us and let us know what you think about our biweekly wrap up of stocks and appointments in the consumer goods industry!

FINANCIAL SERVICES	Courtesy of Mandrake
Appointments
- Knight, Bain, Seath & Holbrook Capital Management Inc. has made several appointments. Normand J. Gagnon to Vice-President, Private Client Group; Jeffrey M. Rudderham to Vice-President, Private Client Group, Atlantic Canada; and Hugh M.C. MacFarlane to Director of Institutional Sales & Marketing. - Brent D. Fullard promoted within BMO Nesbitt Burns as Executive Managing Director and Head of the Equity Capital Markets Group. - Kostas N. Andrikopoulos to T.E. Financial Consultants Ltd. as Regional Vice President and General Manager, Ontario. - Craig Wright to Royal Bank of Canada as Chief Economist. - John Stookes and David Adkins to TAL Institutional Management as Vice Presidents. - Brenda Hoffman to The Toronto Stock Exchange Inc. as Vice President, Trading & Information Systems Development.
Stock activity	Courtesy of Mandrake

top Email Us and let us know what you think about our biweekly wrap up of stocks and appointments in the financial services industry!

INTERNET SERVICES	Courtesy of Mandrake
Appointments
- Peter Blackmore to SAP Canada Inc. as Managing Director, SAP Canada, and Senior Vice President, SAP America. Carol Burch to SVP Global Business Development CRM of SAP AG. - Brian Neill to Imark Corp. as President and Chief Executive Officer. - Ken E. Wilson to Inquent Technologies Inc. as President and Chief Executive Officer. - GlobalCommerce promotes John Hake to President and Chief Executive Officer. - Peapod Inc. promotes Andrew Parkinson to Chief Financial Officer. - Roland Jacobs to Orbitz as Chief Marketing Officer. - AOL Canada promotes Steven B. McArthur to Chief Executive Officer (in addition to his current role as President). - Marc Particelli to Modem Media as Chief Executive Officer. - Catherine Pearce to AOL Canada Inc. as Vice President of Marketing.
Stock activity	Courtesy of Mandrake

top Email Us and let us know what you think about our biweekly wrap up of stocks and appointments in the internet services industry!
TECHNOLOGY	Courtesy of Mandrake
Appointments
- INTRIA Items Inc. has made several appointments. Marc Damico is promoted to President, INTRIA Items Inc. in addition to his responsibilities as Chief Operating Officer. He also becomes President, Fiserv Solutions of Canada. Ken Acheson is promoted to President, Item Processing Division, Fiserv Inc. John Buck is appointed Senior Vice President, Client Relationship & Development, INTRIA Items Inc. - Brian Legge is promoted within FirstService Corporation to Executive Chairman. Rene Gulliver is promoted to President and CEO of FirstService's subsidiary Intercon Security Limited. - Jacques Deforges to Boomerang Tracking Inc. as President and Chief Financial Officer. - Cary Weldy to Mediabullet.com as President. - JetForm Corporation promotes Gwen Avery to Vice President of Corporate Communications. Gord Neis joins as Chief Marketing Officer. - Andrew Church to Nurun Inc. as Chief Financial Officer and Senior Vice President. - Hugues Simard to Quebecor Inc. as President and Chief Executive Officer.
Stock activity

top Email Us and let us know what you think about our biweekly wrap up of stocks and appointments in the technology industry!
TELECOMMUNICATIONS	Courtesy of Mandrake
Appointments
- Peter Bissonnette to Shaw Communications as President, Shaw Communications Inc. - John Maduri to TELUS Corporation as Vice President of TELUS and President of Business Solutions.
Stock activity	Courtesy of Mandrake

top Email Us and let us know what you think about our biweekly wrap up of stocks and appointments in the telecommunications industry!
DISCLAIMER The information contained in "InterViews Online Biweekly" and the opinions contained herein are not a complete analysis of every material fact respecting any company, industry or security. The information is based on sources believed to be reliable. Mandrake has not independently verified the facts, assumptions and/or estimates. In addition, opinions and estimates are subject to change without notice. Accordingly, no representation or warranty, express or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the information.

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