Mandrake Management Consultants
Mandrake Management Consultants
A Point of View
Bi-weekly Industry Review
Communications
Consumer Goods

June 2001

Financial Services
Internet Services
Technology
Telecom

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Welcome to InterViews Online!

InterViews Online is a service provided by Mandrake to assist you and your organization in recognizing and developing strategies to attract and retain the most highly qualified talent. 

On May 24th, it was announced that BCE had appointed a Chief Talent Officer, a trend first seen in the USA in 2000. Last June, I attended the first ever Conference for Talent Officers, held in Austin TX, which explored the need for and the challenges of a Talent strategy. One year later, the belief among most organizations is that Talent is now becoming available, when in fact there continues to be a substantial difference between that perception and reality.

A Point of View will alternate between delivering an opinion on effective human resource management and featuring a range of articles we have selected which address these ongoing challenges.

We hope you enjoy this month's selection. 

Sincerely, 

Stéfan Danis
President & CEO
danis@mandrake.ca

THE WAR FOR TALENT, part two

Surprising results are revealed in this update to The McKinsey Quarterly's ground breaking 1997 study "The War for Talent". Despite the current economic slowdown and the end of the dot-com boom, authors Elizabeth L. Alexrod, Helen Handfield-Jones, and Timothy A. Welsh have found that the war for management talent is 
intensifying dramatically.

Demographic and social changes are cited as a main cause behind the ongoing struggle. There continues to be a shrinking supply of 35 to 44-year olds and more of the best-trained people are heading to start-up companies and small businesses. As well, a gap persists within organizations between awareness of the talent issue and an 
effective response to it. 

The authors stress that the resourceful management of talent must become an urgent concern for organizations at all levels. 

Priorities should include:

  • Creating reasons for top talent to choose their companies;
  • Rebuilding recruiting strategies;
  • Creating plenty of opportunities for development;
  • Identifying "A" (as well as less capable) performers and investing in them appropriately.

The successful management of talent is a powerful component in delivering increased shareholder value. Conversely, the poor management of human capital, especially at the management level, drives key talent from companies and preempts positions that could have been used as development opportunities. 

To read the full study please click on the link below. (Please note: a short one-time registration is required to access the McKinsey site and article)

http://mckinseyquarterly.com/article_page.asp?tk=296367:1035:18&ar=1035&L2=18&L3=31  

ARE YOU PREPARED FOR THE HR TALENT WAR?

By now, the "War for Talent" and its various implications are widely known. However, as explained in this article from The Wall Street Journal's CareerJournal.com, a simple awareness of the 
issues is no longer enough. It's imperative that there be a sustained commitment and ongoing support by upper management to attracting and retaining the best-qualified people. Moreover, those involved in the hiring process must ensure they approaching talent management with the most modern and up-to-date methods.

The article offers a matrix of key considerations to take into account and a comparison of outdated and modern responses to them. 

These considerations include:

  • What are your employer's assumptions about talent?
  • What is your employer's strategy for acquiring talent?
  • What is your employer's view of the talent market?
  • What is the nature of your interaction with talent? 
  • What are your tactics?

To reveal how modern your company's views on human capital are and read the full article click on the link below.

http://www.careerjournal.com/hrcenter/weddles/20000626-weddle.html 

KEEPING TOP EMPLOYEES REQUIRES MANY TOOLS

Most organizations don't need to be reminded about the high costs of employee turnover. However, many don't realize the extent of the potential costs involved and the effective retention strategies 
that can keep employees from jumping ship.

This article from the Society for Human Resource Management explores some of these myths and realities. 

Recruiting expenses, training costs and reduced productivity equal to about half of a departing employee's salary are a widely accepted estimate of the cost of having to replace an employee. But when indirect costs such as the effects on workload, employee morale, customer satisfaction, and "opportunity costs", such as loss of intellectual capital, are factored in, the cost can run as high as twice the departing employee's annual salary.

Although effective compensation and benefit packages will always play a factor in employee retention, a majority of employees also favour better career development plans, including training programs, tuition subsidies and clearly defined advancement plans. 

Values ranked as important to employees include:

  • The ability to balance work and outside life;
  • The meaningfulness of work;
  • Trust among employees;
  • The employee's relationships with their supervisors or managers.

For employers this translates into instituting some key retention strategies, including:

  • Allowing employees to develop additional job skills;
  • Making work meaningful and challenging;
  • Actively working to improve employee morale;
  • Paying competitive wages;
  • Rewarding employees for their performance and efforts;
  • Hiring people who are a good fit for the organization;
  • Improving benefits;
  • Encouraging open communication and dealing with potential problems early. 

To read the full article and begin improving your employee turnover rate, click on the link below. 

http://www.shrm.org/peoplewise/default.asp?page=1200thompson.htm 


We welcome your feedback on these articles.  Please e-mail us at enewsletter@mandrake.ca .

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A wrap-up of  stock activity and major appointments, organized by industry.

 

 

COMMUNICATIONS

Courtesy of Mandrake 


  Appointments

- Rob Elliot to TBWA Chiat Day as Vice President, Finance and Chief Financial Officer.   
- Rob Grumbach to Vickers & Benson Arnold's new promotions arm, Arnold Brand Promotions as Vice President.  
-Jason Sikora joins GreyInteractive Toronto to lead the company's global e-marketing practice. 
- Marshall Jay Kaplan to Artshouse Communications as Vice-President. 
- Josée Pâquet to Lacroix-Bleau Communication Marketing as Senior Account Director. 
- Robin Kerbel to NATIONAL PharmaCom as Vice President. 
- Annie Rizen to DCC Communications as Director of Finance and Human Resources. 
- Maryse Côté to Lacroix-Bleau Communications-Marketing as Account Director. 
- Young & Rubicam appoints James McCoubrey as Chairman and promotes John Farquhar to Chief Executive Officer.
- Jerry Judge to Lowe Lintas & Partners as Chief Executive Officer. 
- Mark Spurr to Anderson Advertising as Vice President of Client Services, Domestic Healthcare.  
- Colin Moore to Mosaic Group Inc. as President. 
- Suzanne Ricard to Edelman Canada as Vice President, Technology and Marketing Communications. 
- Michael Davidson to Vickers & Benson Arnold as Vice President of Marketing and Business Development. 
- Leo Burnett has made several appointments. David Moore is appointed Executive Vice-President and General Manager of Leo Burnett Toronto in addition to his current role as Group Head of the agency's Montreal office and his work on the Wrigley account. Michael Wood joins as Executive Vice President and Managing Director. And Chris Pastirik is promoted to Vice President and Group Head. 
- Cossette Communication-Marketing names Co-founder Louis Lariviere President of Groupe Cossette in Quebec City.  
- Susan Faragher to MacLaren Momentum as Account Director.  
- Edith Boyland and Lisa Morch promoted within Leo Burnett to Vice Presidents.  
- Encore Encore Strategic Marketing promotes Jennifer Lukas to Vice President of Events.   
- Thierry Roussin to Transcontinental Group as Vice President, Corporate Development.  
- Wakeham & Associates Marketing Inc. appoints two new Account Directors: Cheryl Izen and Davelle Morrison.  
- Rainbow Advertising Sales Corp. promotes Brian Gault to Executive Vice President of Operations and Kimberly Norris to Senior Vice President of Advertising Sales.  
- Michael DuPont to Bolt, Inc. as Vice President of Sales.  
- Palmer Jarvis DDB promotes Helen Leggatt to Senior Vice President and Managing Director of the agency's Edmonton office.  
- Arthur Shah and Elsie Fehr to Zig as Creative Directors. 
- Margo Northcott to Brandworks International as Creative Director.  
- James Wilkes and Shelley Weinreb to Grey Worldwide as Art Directors.  
- Louis Courteau to Palm Publicité Marketing as Vice President and Creative Director.  
- Marc-André Rivard to Groupaction/JWT as Vice President, Creative Director.  



  Stock activity

 

Courtesy of Mandrake

 

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Visit us on the web at www.mandrake.ca for more appointments and further information about Mandrake! 

Email Us and let us know what you think about our wrap up of stocks and appointments in the Communications industry! 

 

   
CONSUMER GOODS

Courtesy of Mandrake


 
Appointments

- Tony Mazzarolo to Sleeman Ontario as Director of Sales.  
- Robert Myatt to The SeafoodAlliance as President.  
- Charles Oliver to Labatt Breweries of Canada as Vice President, Marketing.  
- Schneiders Foods appoints Doug Gingrich to Vice President Sales and Marketing and promotes Bruce McCullagh to Vice President, Poultry.  
- Gary Dephoure to Dominion Citrus Limited as Vice President, Finance and Chief Financial Officer.   
- Kellogg Canada Inc. promotes Brian Humes to Senior Vice President.  
- Gregory Wade to Molson Inc. as Senior Vice President, Quality Brewing.  
- James Krushelniski to Heinz Canada as President and Chief Executive Officer.  
- Sobeys Inc. promotes Marc Poulin to President of the company's Quebec Region.  
- Michael Hartman to Pepsi-Cola Canada as Vice President of Marketing.  
- Vince Smith to Dow Chemical Canada Inc. as President and CEO.  
- Labatt Breweries of Canada has made three new additions to their national management team: Eric Dingman is promoted to Vice President, Business Development; Luc Guens is appointed to President of Labatt Breweries, Ontario; and Dean Nadon is promoted to Vice President, National Sales.


 Stock activity

 

Courtesy of Mandrake

 

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Visit us on the web at www.mandrake.ca for more appointments and further information about Mandrake! 

Email Us and let us know what you think about our wrap up of stocks and appointments in the Consumer Goods industry! 

 

 
FINANCIAL SERVICES

Courtesy of Mandrake

 
 
Appointments
 
- Michael Beckerman to Bank of Montreal as Senior Vice President of Marketing.  
- Zaheer Khan to Baker Gilmore & Associates Inc. as Vice President, Corporate Investments.  
- Dale Powell to Howson Tattersall Investment Counsel as Vice President, Marketing and Client Service.  
- Sun Life Assurance Company of Canada has made several appointments: Kevin Dougherty as Vice President, Group Retirement Services; Mary De Paoli as Vice President, National Sales and Marketing, Group Retirement Services; and Greta Cusworth as Vice President, Group Benefits.  
- Dundee Group of Companies has announced the following appointments: Joanne Ferstman to Chief Financial Officer of Dundee Bancorp; Ray Benzinger to President and Manager of Dundee Private Equity; and Bob Sellars to Senior Vice President and Chief Financial Officer.  
- Danielle Morin to PSP Investments as Chief Financial Officer.   
- Manulife Financial Corporation has announced the following appointments: Donald Guloien as Executive Vice President and Chief Investment Officer, Investment Operations; John Mather as Executive Vice President and Chief Information Officer; and Bruce Gordon as Executive Vice President, Canadian Operations.   
- Dundee Bancorp Inc. promotes Joanne Ferstman to Chief Financial Officer.  
- Ernie Eves to Credit Suisse First Boston Canada as Vice Chairman and Senior Advisor.  
- Pat Minicucci to Scotiabank as Senior Vice President, Toronto Region. 
- The Business Development Bank of Canada promotes Simone Desjardins to Senior Vice President, Operations for Ontario, Prairies and Western areas.  
- Scotiabank promotes Robert Garneau to Senior Vice President, Quebec and Eastern Ontario Region.


  Stock activity

 

Courtesy of Mandrake

 

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Visit us on the web at www.mandrake.ca for more appointments and further information about Mandrake! 

Email Us and let us know what you think about our wrap up of stocks and appointments in the Financial Services industry!
 

 

 
INTERNET SERVICES

  Courtesy of Mandrake


 
Appointments

- Rocco Rossi to MGI Software as President. 
- Taneshia Nash to Nurun Inc. as Development Director for the company's New York City operations.  
- Terry Zuk to Corel Corporation as Vice President, Sales, Service, Support and Operations.   
- Marie J. Toulantis promoted to President and Chief Operating Officer at Barnes & Noble.com. 
- John Lyons to Mimeo.com as CEO. 
- Ken Mackenzie to MGI Software Corp. as Chief Financial Officer.   
- Eli Chalfin to Blink.com as Chief Executive Officer.   
- Gary Anderson to Globe Interactive as Senior Vice President of Business Development.   
- George Moser to WebCollage as Chief Operating Officer and Vice President of Field Operations.   
- Sean Shannon to expedia.ca as Director of Marketing.   
- Audible, Inc. promotes Foy Sperring to Senior Vice President of Strategic Alliances.  
- Andrew Jackson to InSystems as Senior Vice President, Marketing.  
- John Boynton to InQuent Technologies as Vice President Marketing and Business Development.


 

  Stock activity

Courtesy of Mandrake

 

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Visit us on the web at www.mandrake.ca for more appointments and further information about Mandrake! 

Email Us and let us know what you think about our wrap up of stocks and appointments in the Internet Services industry! 
 

 

TECHNOLOGY 

Courtesy of Mandrake


 
Appointments

- Geac Corp. Ltd. has named Paul Birch Chief Operating Officer and Chief Financial Officer in addition to his duties as a Director.  
- Toshinori Ikebe to Tri-Vision Electronics Inc. as President.  
- Ed Kilroy and John Wetmore to IBM Canada Ltd. as President and 
Chief Executive Officer, IBM Canada Ltd., and Vice President, ibm.com, respectively.  
- Nanci Caldwell to PeopleSoft Inc. as Senior Vice President and Chief Marketing Officer.  
- Mel Steinke to Descartes Systems Group as President, Customer and Network Operations.  
- Dietmar Heine to VISTAinfo.com as Vice President and General Manager, Canada.  
- Barrett Joyner to FullSeven Technologies, Inc. as Chief Executive Officer.  
- Mark Anderson to AGEA Corporation as Vice President of Sales. 
- Dave Ponsford to Tellus Technology Inc. as Senior Vice President of Engineering.  
- John Scharber to CacheFlow Inc. as Chief Technology Officer.   
- Craig Thompson to SpeechWorks International, Inc. as Vice President 
and General Manager of the EMEA region (Europe, Middle East and Africa).  
- John Dowd to EDS Canada Inc. as President.  
 -Nelson Gentiletti to BCE Emergis as Chief Financial Officer.  
- Speedware Corporation Inc. has announced several key senior management appointments: Andrew Gutman is appointed Chief Executive Officer; Jean- Pierre Théorêt is promoted to Chief Technology Officer; and Andy Kulakowski is promoted to Chief Operating Officer.

 
 
  Stock activity 
 

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Visit us on the web at www.mandrake.ca for more appointments and further information about Mandrake! 

Email Us and let us know what you think about our wrap up of stocks and appointments in the Technology industry!

 

TELECOMMUNICATIONS

Courtesy of Mandrake


 
Appointments

- Colin Patterson to Shaw Cablesystems G.P. as Vice President, Operations. 
- Rogers AT&T Wireless promotes Nadir Mohamed to Chief Executive Officer.  
- Sierra Wireless Inc. names Chief Operating Officer Glen Brownlee to the added position of President, and Chief Executive Officer. David Sutcliffe assumes the added position of Chairman.  
- John Demetris to Rogers AT&T as Vice President, Market Management.  
- Julie Cober to Shaw Communications Inc. as Vice President, Human Resources.  
- Léo Houle to BCE Inc. as Chief Talent Officer.  
- Richard Rittorno to Cryptek Secure Communications, LLC as Director of Marketing and ASP Strategic Relations Manager.  
- Avi Legmann to Beacon Telco as Vice President.
- Gene Mullinnix to TestChip as Vice President of Engineering.  
- Gregory Willis to PanAmSat Corporation as Vice President, Global Sales Operations.  
- Daniel Grey to SBE Inc. as Senior Vice President of Sales.  
- Arif Janjua to i-drive as Chief Executive Officer.  
- Steve Ammons to Metapa as Vice President of Sales.  
- William Martin to OnePage, Inc. as Vice President of Sales. 
- MCK Communications, Inc. appoints Ann Doyle as Vice President of Corporate Communications and Marketing Operations and promotes Sally Burke to Vice President Human Resources.  
- David Goretski to Octave Communications as Vice President of North American Sales and Business Development.  
- Telelogue, Inc. appoints Bill Korn as President and COO and Adam Wechsler as Vice President of Engineering.  
- IPWireless, Inc. promotes William Jones to Executive Vice President, Technology.  
- Shaw Cablesystems G.P. promotes Greg Pultz to Vice President, Internet Services.  
- Richard Durante to Cintech Solutions as Vice President, Sales.  
- Ed Gray to NetCom Solutions International, Inc. as Vice President of Sales.  
- Richard Gozia to Nexterna, Inc. as President and CEO.  
- Wayport Inc. announces four appointments: David Hampton as Chief Financial Officer; Daniel Lowden as Vice President of Marketing; Jim Keeler as Vice President of Engineering Development; and Timothy Smith to Vice President of Network Engineering.  
- Mansell Nelson to Rogers AT&T Wireless as Vice President and General Manager, Interactive Mobile Services. 
- Michel Boucher to Microcell as Director of Retail Partners.  
- Kevin Bartczak to SkyCross Inc. as Chief Financial Officer.  
- Jack Methven to Ceon Corporation as Chief Executive Officer and Chairman of the Board.  
- John Brady to Time Domain Corporation as Chief Financial Officer.  
- Kim Dixon to Filament Communications as President.  
- Shannon Donnici to Shaw Cablesystems G.P. as Vice President, Customer Care.  
- VoiceGenie Technologies appoints Tom Ray to Senior Vice President, Sales and Marketing, and promotes Eric Jackson to Vice President, Marketing and Business Development. 


 
  Stock activity

Courtesy of Mandrake

 

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Visit us on the web at www.mandrake.ca for more appointments and further information about Mandrake! 

Email Us and let us know what you think about our wrap up of stocks and appointments in the Telecommunications industry! 

 

DISCLAIMER
The information contained in "InterViews Online" and the opinions contained herein are not a complete analysis of every material fact respecting any company, industry or security. The information is based on sources believed to be reliable.  Mandrake has not independently verified the facts, assumptions and/or estimates.  In addition, opinions and estimates are subject to change without notice.   Accordingly, no representation or warranty, express or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the information.
 


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